Frequently Asked Questions

Find answers to common questions about CraftMyCV's CV builder, templates, pricing, and more.

Ai features

Our AI analyses the job title and details you provide, then generates professional descriptions tailored to your role and experience level. It suggests impactful bullet points for your work experience, writes polished professional summaries, and helps you articulate your skills in a way that resonates with employers.
Yes, each suggestion is generated uniquely based on the information you provide. The AI creates fresh, original text for every user and every role. Your CV content will not be duplicated from other users or sourced from a library of pre-written phrases.
Absolutely. All AI suggestions are fully editable and should be treated as a starting point. We encourage you to review each suggestion, adjust the language to match your voice, and add specific details from your own experience. The best CVs combine AI efficiency with your personal touch.

Billing & Plans

Yes, we offer a free plan that lets you create one CV with access to a selection of templates. If you need unlimited CVs, the AI writing assistant, all premium templates, and PDF downloads, you can upgrade to our Pro plan at any time.
The Pro plan gives you unlimited CV creation, full access to the AI writing assistant, all premium templates, high-quality PDF downloads, and priority support. It is designed for active job seekers who want every advantage in their application process.
Yes, you can cancel your subscription at any time from your account settings. There are no cancellation fees and no questions asked. After cancelling, you will retain access to Pro features until the end of your current billing period.
We offer a satisfaction guarantee within the first seven days of your subscription. If you are not happy with the Pro plan, contact our support team within that window for a full refund. After seven days, you can still cancel at any time to prevent future charges.

Getting Started

No, you can start building your CV immediately without creating an account. We offer a guest mode that lets you create and download a CV right away. However, creating a free account allows you to save your progress, edit your CV later, and access it from any device.
Click the "Start Building" button on our homepage, choose a professional template, and fill in your details section by section. Our guided editor walks you through contact information, work experience, education, and skills. Once you are happy with the result, download your CV as a PDF.
Yes, you can return to edit your CV anytime from your dashboard. Simply log in, select the CV you want to update, make your changes, and download a fresh copy. Your content is saved automatically as you work.
Most users complete their first CV in 10 to 15 minutes. If you already have your work history and education details to hand, it can be even faster. Our AI writing assistant can also speed up the process by generating professional descriptions for your experience.

Privacy & Security

Yes, we take data security seriously. All data is transmitted over encrypted HTTPS connections and stored securely. We follow GDPR guidelines and industry best practices to ensure your personal information and CV content remain protected at all times.
No, we never sell or share your personal data with third parties for marketing purposes. Your CV content and personal details are yours alone. We only use your information to provide and improve our service as outlined in our privacy policy.
Yes, you can delete your account and all associated data from your Profile settings at any time. Once deleted, your personal information and all saved CVs are permanently removed from our systems. This process is irreversible, so make sure to download any CVs you want to keep beforehand.

Templates & Design

We currently offer four professional templates, each designed for different styles and industries. All templates are clean, modern, and optimised for both human readers and applicant tracking systems. We regularly add new designs based on user feedback.
Yes, all our templates are designed to pass applicant tracking system (ATS) screening. They use clean formatting, standard section headings, and parseable layouts so your CV content is read correctly by automated systems. You can apply with confidence knowing your CV will reach human reviewers.
Yes, you can change your template at any time without losing any of your content. Simply select a different template from the editor and your information will be reformatted automatically. This makes it easy to experiment and find the look that suits you best.
Yes, our templates are designed to be versatile and suitable for any profession or industry. Whether you work in finance, technology, healthcare, education, or the creative arts, the clean and professional layouts adapt well to any field.

Still have questions?

Contact us at support@craftmycv.com

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